Privacy Policy

This privacy notice lets you know how we safeguard your personal data and the measures we take to keep it safe.Here, you can find out what kind of information we use to provide you with our bundle of transportation services, how we use your information to keep you safe, and the choices and controls available to you.In this notice, it is also stated that all the possible rights you have regarding to the privacy of your data. The data protection rules are set up in order to protect everyone who participates in the work.The term “us” or “we” refers to Apporio Infolabs Pvt Ltd company incorporated and registered under the laws of the government.The term “you” or “your” refers to people who go to our app service that is requesting, hiring, and/or receiving a transportation service.

1. Personal data we process

We only process the information that is necessary for your needs on our marketplace. This ensures that we give you the best possible service for what you are looking to achieve.

Profile information: We collect some data to help you build your profile, such as your saved addresses and language preferences. Some of our services require some additional details like your driver’s license number.
Profile information: We collect some data to help you build your profile, such as your saved addresses and language preferences. Some of our services require some additional details like your driver’s license number.
Profile information: We collect some data to help you build your profile, such as your saved addresses and language preferences. Some of our services require some additional details like your driver’s license number.

  • Payment details: Information about the payment method used, like the amount charged and what card.

  • Contact details: We will ask for your personal details like name, phone number, and e-mail address so that we can best help you.

  • Profile information: We collect some data to help you build your profile, such as your saved addresses and language preferences. Some of our services require some additional details like your driver’s license number.

  • Geolocation: By accessing your location we are able to offer a list of services on your location, such as local ride options. it will tell you how long the journey would take, with different expenditure options. there are also hints about your destination and traffic conditions.

  • In-app communication records: We monitor how you interact with our app regularly to make sure we’re providing top-tier service. We also keep a record of your in-app chats so that we can easily get back in touch if needed.

  • The limited identification data: We collect the device IP on which the app has been installed.

  • Ride data: The data that we are collecting about the usage of service such as journey time, the route taken, etc. These time stamps and statistics allow us for easy reference in support of scheduling and are valuable to ensure driver safety.

  • In-App message data: Our in-app chat collects information regarding the date, time, and content of your communication with a driver.

  • User image: For verification purposes, our app will store users’ profile images on https://demo.apporioproducts.com/multi-service/public

Usage Data

Using the platform will automatically collect the data.Usage data is information about your device, browser, and website activity. It can tell us things like what type of device you are visiting from, the operating system, version / itunes version number of your browser (noted when available), pages you visit for the website that we provide customer service support for in addition to off-premise services like hardware software inventory management.

When visiting our website and using the Mobile App, we may collect certain information automatically without any further human interaction. This includes but is not limited to IP address, device type, device ID number, your device operating system, network state, and your current location. Even when not using the app, the device will still fetch your location and provide ride request capability.We collect information about Your visits to our website or using our app, including any mobile device you use.

Tracking Technologies and Cookies

We use Cookies, beacons, tags, and scripts to track the activity on Our Service and store certain information. These technologies allow us to collect and; analyze data for improved performance and better user experience.
Your internet browser allows you the option of telling it which type of web Cookies you do or don’t accept. Without this capability, some parts of our website may not function properly.
Cookies can be either “Persistent” or “Session” Cookies. The difference between the two is that Persistent Cookies remain on a personal computer or mobile device even when the user closes her web browser, while Session Cookies are deleted as soon as they are no longer in use.
We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: Cookies are used to authenticate users and prevent fraud. They help you navigate through the website and use a few of the services available to you.
Cookies allow Us to provide You with the services that You have requested, which is important for our business. Without them, We cannot provide these services and would have trouble doing so.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent
CookiesAdministered by: Us
Purpose: These cookies identify whether or not a visitor has accepted the website’s use of cookies

Functionality Cookies

Type: Persistent
CookiesAdministered by: Us
Purpose: Cookies allow you to make a personalized experience across our website. They help us remember your preferences, view your account details and more. These Cookies are used on the site to provide you with a more enjoyable experience and allow us to avoid having to ask for your preferences again.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.This is the Cookies Policy which outlines our cookies and your choices.

2. Purpose of the processing

We process your personal data so we can provide you with the services you needed more efficiently:

3. Legal Basis

We are allowed to use your data in the ways described above if you have a proper reason for doing so. Your information always comes with an explicit need for you, and we make sure that any usage is justified.

We always strive for transparency in all of our contact with you. This includes requirements for providing consent to specific uses as well as information about how we review, use, and retain your content metadata.

Getting personal information to complete a contract is important and may allow the company to avoid certain legal consequences. It might also mean that they are not able to provide you with services. When you download our App, we collect and process your personal data, such as location information, so that drivers can find you in a timely manner. Refusing to share your location will cause it to be unavailable for driver directions and when looking for reservations. We will not let you sign up or use your account if there’s a reasonable suspicion that you’re trying to get around the obligations.

4. Recipients

We process your personal data so we can provide you with the services you needed more efficiently:

5. Security of Your Personal Data

Data security is one of our top priorities, but your data may not be completely secure. As we strive to use industry-accepted means of data protection, keep in mind that no method of transmission over the internet or method of electronic storage would be 100% secure.

6. Children’s Privacy

We do not address anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you realize that your child has provided us with personal data, please contact us. We are aware that We collected Personal Data from anyone under the age of 13 without verifying parental consent on Our servers. If this happens, We remove the information from Our servers.

Some of our services are only available to users over 13. In certain cases, this means we might not be able to provide certain features or functionality of the service to these younger users.

If We are required by law to seek your parent’s consent in order for us to collect and process any personal data, we will not be able to do so unless you give us their permission.

7. Links to Other Websites

We may link to other websites that aren’t operated by us. If you click on a third party link, you will be taken to that website’s site. It’s important that you read the privacy policy for every site you visit.
We do not censor any 3rd party sites or the content on those sites. We have no control over and assume no responsibility for the content, protections, privacy policies, or practices of any third party site with which we are linked.

8. Changes to this Privacy Policy

We will update our Privacy Policy from time to time. If a change is made, we’ll notify You via the Forum or via other means.
Email or a prominent notice before the change takes effect will be sent to provide notification of what changes are coming, as well as providing an update with the “Last updated” date at the top of this Privacy Policy.
Visitors should periodically check the privacy policy for any changes that have been posted on this site. Changes to the privacy policy will remain in effect until a new copy is posted to this page.

9. Your rights and controls

We want you to remain in control of your personal data. We provide you with the necessary controls from within the app to view each and every bit of information we collect on our users including their profile data and trip history. We’ve also got some in-app settings, such as marketing opt-ins, and clear cookie consent controls on our app.

10. Retention

Our app stores users’ data only for as long as it needs to comply with their policies. All categories of data (e.g., billing, location) are stored for different periods of time depending on the type (e.g., 6 weeks for billing data, 12 months for location data).

Information about You is stored securely and will be used only as needed for those purposes. We store the data necessary for our business specifically to the company’s purposes, which might change over time. The information will not be collected or shared with any other party. At times, We may need to retain your Data to comply with our legal obligations and enforce our agreements and policies.
The Company will also retain User Data for internal analysis purposes. User data is retained for a shorter period of time except when it is used to strengthen the security or to improve the functionality of our service, or we’re legally obligated to keep this data for longer periods.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: By email: reach@apporio.com

Get in touch
with us —

India

#245-246, Tower-B2, Spaze i-Tech Park, Sector-49, Gurugram -122018

#208, 2nd Floor, ithum Tower - B, Plot No: A 40, Sector 62, Noida -201301

Senegal

1, Impasse wassya, Almadies, Dakar, Senegal
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