Pursuing the on-demand trend in Services booking industry, Apporio Infolabs has introduced its on-demand service booking solution by the name ‘Apporio Helpmate. The complete Solution consists of a User App, Service Provider App and Admin Dashboard. Admin Dashboard is a web based panel where you can manage and monitor the complete activity of app users & Service Providers.
User Sign Up :
- The work flow of the Apporio Helpmate starts with Service Provider registration
- Service Providers creates his detailed profile, Service Offering and Availability & Timeslots to be booked from Helpmate.
- Admin receives the Service Provider Sign Up request on his Admin Dashboard. Admin can approve/disapproves the Sign Up request of the Service Provider.
- Once approved by Admin, Service Provider can start getting Service bookings on his app.
Customer Makes Service Booking Request :
- The application detects customer location automatically while customer can change location, Customer selects a Service Provider category, browse Service Providers in selected location
- Customer can sort Service Providers as per available filter options. like cuisine, distance, rating etc
- Customer has option to Book Service Now and Book Later.
- As soon as the customer makes the booking request, it goes to the concern Service Provider.
- Customer can view all his bookings in my booking section, he can view his bookings, cancel / reschedule booking from my booking section. In case of rescheduled booking Service Provider will get intimated about new schedule.
Rating of Service Provider :
- On Completion, Customer gets an option to Submit rating for the Service Provider.
- The rating gets average out and shows on the Service Providers profile in the app. The rating for Service Provider remains visible on Admin Panel as well.
Service Provider App Modules :
- Service Provider Sign Up/Login
- Add Service Provider Details (Name, Description, Images, Service Offering , Specialty, Map Location, Availability Time Slots etc).
- Service Provider Registration
- View Booking Requests
- Service Booking Request history
Customer App Modules :
- Sign Up/Login
- Email / Mobile Number Authentication
- View Nearby Service Provider Listing / Reviews
- View All Nearby Service Providers in Map
- Change Location to Book Service in Service Provider in that Location.
- View Service Provider Profile
- Book Service in a Service Provider
- View Details of Service Booked (Service Provider, Time Slot, Number of Person, Booking ID, Booked By-Name, Email, Mobile)
- E-mail / SMS notification for booking done.
Admin Modules :
- View all activities of Service Providers & Customer
- Accept / Reject Service Provider Registration
- Activate / De-activate Service Provider listing / Users
Technology Used :
- Native Android (Android SDK)
- Native iOS (SWIFT)
- Core Php
- MySQL database
- Restful Json APIs
Software Used :
- Android Studio
- Xcode 7.3